Outlook 365 won't connect IMAP/POP
I spent time with the cox.net support representative and they couldn't solve this issue. I also spent time talking to Microsoft today (to solve an unrelated issue) and they helped me out with this o...
Forum Discussion
Hi Boneless3vil. If you have tried everything including speaking with Microsoft, then I am sorry to say, that your issue is unresolvable. I know this isn't the answer you were expecting. This is going to be one of those issues that we are all at a loss as to what could be causing the issue. Especially if it works in other programs like Thunderbird. You can also use Cox webmail, myemail.cox.net to check your email. I am sorry we can't be more help. - Lisa - Cox Support Forums Moderator
LOL… ***. Definitely not the answer I wanted to hear. Oh well. I've never once had a problem this bad with cox email and I've been using high-speed Internet since 1995.
Check out this web page: support.office.com/.../POP-and-IMAP-email-settings-for-Outlook-8361e398-8af4-4e97-b147-6c6c4ac95353
I was having same issue and this solved it. Key (for me) was enabling encryption on POP as well as SMTP. Good luck
