Outgoing Email Problems
I am running Windows 7 and using Outlook 2007 for my email. For most of the past week and still continuing, Outlook has been able to receive emails but unable to send emails and continually - like ov...
Forum Discussion
Ron Gaspard said:Hi TrishMc,
I have had a send problem since Jan 25 since they changed the ports but I can send and receive e-mails to a point. I send Group/Bulk e-mails but when I try and send one with over 8 recipients it fails and gives me this message. An error occurred while sending mail. The mail server responded: 5.2.0 57kT1x00M06mlRu017kThU internal error. Please check the message and try again. I have contacted Cox at least 6 times getting different answers most of the time. Talked with a Cox guy last night on the phone and have a ticket number and stuff and he supposed to have escalated it and I gave him my cell number but no call so far. I checked the Cox Error Codes and the numbers in the above message I get back does not match any of their codes so I am stuck and like I said this has been going on since Thursday and tomorrow morning will be one whole week. Have you seen any error code as above a d if so do you have a fix for it. Like it said it will allow me to send single emails and groups up to 8 people but when I put the 9th person in, it fails.
Thanks
Ron
Ron Gaspard said:Hi Ron My IT guy at PZ Buzz (Orange, CA) solved it today, Jan 31, as follows: 1 - Delete all e-mail in the Outgoing Box 2 - Change Password 3 - Update the server settings as follows: a) Incoming Server: 995 b) Outgoing Server: 587 c) Encrypted connection: TLSHi TrishMc,
I have had a send problem since Jan 25 since they changed the ports but I can send and receive e-mails to a point. I send Group/Bulk e-mails but when I try and send one with over 8 recipients it fails and gives me this message. An error occurred while sending mail. The mail server responded: 5.2.0 57kT1x00M06mlRu017kThU internal error. Please check the message and try again. I have contacted Cox at least 6 times getting different answers most of the time. Talked with a Cox guy last night on the phone and have a ticket number and stuff and he supposed to have escalated it and I gave him my cell number but no call so far. I checked the Cox Error Codes and the numbers in the above message I get back does not match any of their codes so I am stuck and like I said this has been going on since Thursday and tomorrow morning will be one whole week. Have you seen any error code as above a d if so do you have a fix for it. Like it said it will allow me to send single emails and groups up to 8 people but when I put the 9th person in, it fails.
Thanks
Ron
