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omegaman66's avatar
omegaman66
New Contributor
7 years ago

outgoing email no longer working

I have changed the settings of my email program to match the new setting required by Cox.  I am able to receive email but not send email.

I am using Thunderbird.  I changed the outgoing server settings to smtp.east.cox.net (no change) /  port 465 (changed) /  ssl selected

What am I suppose to use for Auth. method.  I have tried no auth and normal password but haven't been able to send with either of those selected.

Below that is a place to type in User Name.  It was blank and I left it blank.

Can anyone let me know what I am doing wrong.

  • Hi Grulke,

    What is the full text of the error message you receive when trying to send an email? Are you able to log into the Cox.com website and send mail via Webmail?