Outgoing Email from Outside US
I travel quite frequently and have ZERO problems inside the US sending or receiving emails on my Cox.net account.
HOWEVER, ever since the formal cut over last month, I can NOT send email using anyt...
Forum Discussion
There is an added layer of security when outside of the U.S. that may prevent you from sending email. We can put in a ticket to have the IP address that you are emailing from white-listed for up to 60 days. If you are not currently out of the country, you would likely need to send it to us after you get there as you would need to have the IP address of the connection that you are sending from. You can email us at cox.help@cox.com with a link to this thread along with the country you are located in (outside of the U.S.), home address, PIN, email address you are sending from, IP address (this can be located at www.whatismyip.com) and if the IP address is DHCP or static.
Brian
Cox Support Forum Moderator
Brian
Cox Support Forum Moderator
