Outages
So, I just dropped my internet speed down from the 1gig rate that I've been paying for and have never received and my speed went up from 30.Mbps to 119.9Mbps. Although still not the speed I'm paying...
Forum Discussion
johnkathy2, I am sorry to hear that you are an unhappy customer. We value your loyalty and truly want you to enjoy your services with us. Please know the purpose of the Cox community forums is to allow customers to discuss technical topics related to residential Cox services with other customers and we encourage our users to assist each other where possible via this avenue. I'd like the opportunity to assist you; however, the public forum isn't suited to protect the personal information I will need to do so. Please reach out to us on Twitter at, https://twitter.com/CoxHelp visit us on Facebook at https://www.facebook.com/coxcommunications, or email us at Cox.Help@cox.com. In private communication, please include your full name, complete address, and details of the issue as this message will not be connected to the communication unless you include the link to it. Thank you.
