Forum Discussion

Jubjub's avatar
New Contributor
4 years ago

Outage for close to a week now

I don't understand what could be taking this long to clear up an outage, or at least give a date on when this will be fixed.

I have not been able to get on this week, the internet has been down since Tuesday. I was told it would be fixed today but it's been down the whole day, and the site still lists no estimated time. 

The last time I saw a technician out in the area was on Tuesday when all the issues began, but since then I have yet to see any technicians out here despite the reassurance that it's being worked on for close to a week now.

2 Replies

  • JubJub, Forum's members will not be able to assist you with this issue. I recommend you contact us on one of our Social Media Platforms for assistance as we will need additional account information to help you with this issue:
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    Mike J.
    Cox Support Forums Moderator