Only Allowed Panoramic Modem & Its Extender Pods . . . .
Okay, I'm back with another modem question. In earlier posts, I was telling how both the phone and internet were going out almost every day. I would then have to unplug everything or reset the modem. Finally, had Cox come out yesterday. The tech said nothing was wrong outside, but I should replace the modem since it was outdated. (You would think they would have mentioned that when I got tech help in a previous phone call.) Now, I was told here that since I have voice, too, I can only get a modem from Cox. (A chat rep just told me that was not true, but I think she was wrong.)
The only modem choice given is the Panoramic Wi-Fi Gateway, which is both modem and router. I wanted to use my own router, and was going to get a mesh system, but obviously not. I have to use a Wi-Fi extender in my house. So, do I have to buy a Panoramic Wi-Fi Pod 2.0, or can I use another type extender? Anyone here using an extender with that modem?