Online but no wifi internet
How do I get someone to come to my house?
Forum Discussion
My opinion as a customer is that your Cox app should allow for reporting issues. Why must we email when the app is available? What if your clients don’t use FB or Twitter? That's very sad as far as customer service goes.
Hello Kittie-Burleson, we will be happy to relay your feedback regarding our products. This way it can be considered in the future. We understand that some customers do not have a social media presence. In this instance, customers can still contact us via email at cox.help@cox.com for assistance anytime.
