Forum Discussion

ILC's avatar
ILC
New Contributor
7 years ago

ONCE AGAIN... Outlook keeps prompting to "Enter Network Password" when all passwords are in order

This seems to happen periodically (this is my third time inquiring about this within the last 3 or so years). My Outlook settings are all fine, including passwords, ports, and so on. But for whatever...
DustinP's avatar
DustinP
Moderator
7 years ago
Neuro2015,

I haven't replicated the error you see. Are you still getting the error message when accessing myemail.cox.net signin page, or is that the message that appears after signing in with any cox.net username and password? If this error is happening on all devices, please email us at cox.help@cox.com with your account information and the error.

If the error no longer appears after clearing cache and cookies and you can sign into myemail.cox.net, then please verify you can send and receive a test email to yourself there.