Forum Discussion

mathjk's avatar
mathjk
New Contributor
4 years ago

OFDM Channel not locked - Downstream light consistently blinking now

Exact same was posted a few months ago but the thread is locked and it failed to highlight a tangible solution. We have the same Netgear Modem CM1200, the same symptoms of constantly blinking light...
BenS1's avatar
BenS1
Former Moderator
Hi @Mathjk
I completely understand the frustration of having an inconsistent internet signal especially when it goes unresolved for months. I have checked your network and there are no outstanding issues in your area. Are there any splitters or amplifiers that are connected to the coaxial that is screwed into the back of your modem?

Ben S.
Cox Support Forums Moderator
mathjk's avatar
mathjk
New Contributor
3 years ago

Sorry for the late reply. After numerous phone calls to Netgear pleading to update the firmware we had no other choice but to go with Panoramic Wi-Fi. Our problems went away instantly when we installed the new device. The downside is that now I have to pay a monthly rental and I own a $200 brick. Also, port forwarding doesn't work on the Panoramic Wi-Fi.