Obvious upload speed cutoff time!
Cox has decided that instead of upgrading their network to handle more traffic they will drop my area's upload speed to under 1.00Mbps right at 4pm on the dot every day. This ends at roughly 10:30pm. You cannot play games at this speed. I have a technician coming out Monday but it feels pointless. When you can time it to the minute when your upload speed with be useless you just know cox is throttling, no that's not the right word, basically cutting off upload speeds during peak times simply because they can't handle the traffic. They are basically giving you less than 1.00Mbps just so they can say you do have an up connection. I really think that if they could they would just cutoff all upload traffic entirely. Some people I know do not get this insane drop between 4:30pm and 10:30pm so I know its just my area at the moment but I fear many more are experiencing this garbage. So, basically I cannot use the service I pay for when I want to. This is absurd and makes me so mad. Just knowing it is deliberate and they feel they can just treat customers this way enrages me. It's a huge middle finger to their paying customers. When the technician leaves and tells me nothing is wrong I am filing a complaint with the FCC. I encourage anyone who isn't getting what they pay for to do the same. This abuse has to stop.
Here is a link to the form you can fill out to file a complaint against Cox or any internet provider. https://consumercomplaints.fcc.gov/hc/en-us/requests/new?ticket_form_id=38824