Notification of planned outages
I'm sure your guys have been asked a thousand times about this but I really would like to make a request.
If you have planned outages, would you please email us about these planned outages or include them in our bill BEFOREHAND?
I know these have to be done and I know that you guys make it a point to do it when the least number of people are affected. But, there are people in who use the internet during off hours of the night and a little bit of notification in email or something like that would be a godsend.
This outage just costed me hours of planning and work and it could have all been saved from loss if I had known ahead of time that my net would go down before I started anything.
I know you guys can't help surprise outages due to system bugs or weather or whatever, but this one was planned so it works have been great to know ahead of time for me.