Forum Discussion

Rudy_M's avatar
Rudy_M
New Contributor
6 years ago

Notification Letter of No / Slow Internet Connection

Hello! I work online at home and I am very much dependent on my internet. Today October 17, 2019, I was not able to log into my webpage account due to very slow and almost non-existence of internet c...
no internet connection
verification letter
BrianM's avatar
BrianM
Moderator
We do not have any type of letter/notification for this type of request. The closest thing possible would be by using our Cox connect app and you could sign up for outage notifications during an outage. I do not show that we have had any recent outages in your area though.

Brian
Cox Support Forum Moderator
Rudy_M's avatar
Rudy_M
New Contributor
6 years ago

Thank you!

May I have your email for customer service, please?

  • KevinM2's avatar
    KevinM2
    Former Moderator
    6 years ago
    Hi Leslie, please don't hesitate to reach out to us at cox.help@cox.com, Facebook, or Twitter for assistance. -Kevin M. Cox Support Forum Moderator