Forum Discussion

change_ip_setti's avatar
change_ip_setti
New Contributor
2 years ago

Not receiving some Cox.net emails

When I am trying to send an email to my cox.net email address from a website that has a SHARE feature.  You can SHARE to Facebook or EMAIL.

When I chose EMAIL and enter MY cox.net email address I never receive it.  Settings in webmail all look fine. 

When I chose EMAIL and enter MY GMAIL address - I receive it in GMAIL.

Why?  This happens a lot.

  • WiderMouthOpen's avatar
    WiderMouthOpen
    Esteemed Contributor
    2 years ago

    Do you get a email if you send one to yourself through webmail?

    Another question is why are you using Cox email if you have Gmail? IMO Gmail is far superior.

  • Darkatt's avatar
    Darkatt
    Honored Contributor
    2 years ago

    Make sure you spam settings are set to no filtering/Deliver all to inbox, Or to spam folder, and check it, sounds like it's getting filtered out as spam.