Not getting all email
I was able to set up the Yahoo account. But while I am getting some emails, I am definitely not getting all emails. I checked and they are not in the spam folder or trash folder, and I have no filter...
Forum Discussion
Yes, I am having the exact same problem. I would say the vast majority of my emails are not getting through. Could Cox have picked a worst provider than Yahoo? I have had my Cox email account for over 20 years and yesterday I spent the day changing my email address to another one for my critical accounts. Will be doing the same today for the less critical ones.
This entire transition was handled horribly.
- No instructions were ever sent for 3rd party email providers as promised in a Cox email
- Cox should have arranged with Yahoo for a FREE dedicated support team that had been trained in the transition with a dedicated telephone number for Cox customers for at least 3 months. The fact we have to PAY for support for a transition forced upon us is unconscionable.
- Cox should reduce our monthly bill. When I signed up for Cox Internet my account was supposed to include email. Now I have to pay for email because Yahoo mail doesn't work. I am getting less for my already overpriced Internet service.
- As soon as I get this email problem taken care of I am going to start looking to drop Cox unless they do something to make it up to their customers.
