Forum Discussion
this modem it’s not with Cox Brand. It’s from other operator. I can understand this model it’s only for rental or internal use. But in this case this router cannot appear like compatible. Or put a big label in the web “You can not put this modem”
Because some stupid user, like me, can trust in cox web and buy this paperweight.
now I buy another device, I’m waiting to receive it. But I cannot be sure this device works... because COX don provide a reliable list of compatible devices.
It’s the only internet option in my location, this it’s what it is. But for sure, Cox have one of the worst service I see in my life. It’s not only expensive, it’s not only slow... is that they mistreat and abuse their costumers.
The Internet-side of the modem should work. You should get Internet connectivity but no telephone service. Unless somebody installed an unauthorized firmware onto the DOCSIS or the modem is actually defective.