Forum Discussion

MikeTV's avatar
MikeTV
New Contributor
6 years ago

No EMail Service - For What I Am Paying

I wanted to re-activate an email and delete an account that was being misused. Come to find out that Cox no longer provides an email service and only keeps the ones in use active. Very disappointing and very inefficient. I have one account with so much spam there is no way it will show inactivity. It's just great to not only find out my fees increasing,  but my services decreasing as well. Looking for COX Alternative now.

  • KevinM2's avatar
    KevinM2
    Former Moderator
    6 years ago
    Hi Mike, it would be disheartening to see you leave the Cox family. The result of this policy is to provide a greater emphasis on delivering exceptional internet service. Here are some links which provide information on ways to protect yourself, as well as our spam features:

    www.cox.com/.../protecting-yourself-from-spam.html
    www.cox.com/.../coxmail-spam-features.html

    Please feel free to reach out to us at cox.help@cox.com, Facebook or Twitter for further assistance. -Kevin M. Cox Support Forum Moderator