Forum Discussion

311Spider's avatar
311Spider
New Contributor
7 years ago

New Modem, No Additional Cost (well, except for that little $20 fee)

No additional cost, eh? Well, why will I end up paying $20 for it this "free" modem?? I hate deceptive and false advertising. I dropped cable years ago, and it was such a good decision, I highly recommend everyone do it. I really hope to see the day there are viable alternatives for internet service because when that day arrives I can guarantee, I will be dropping Cox so fast.  So, I will pass on this "free" upgrade modem.

  • Becky's avatar
    Becky
    Moderator
    7 years ago
    Hi 311Spider, I'm guessing that you received an email from Cox offering a modem replacement. Usually these offers also include free activation if you are comfortable installing the device yourself. If this is what you are referring to, please email our team at cox.help@cox.com with your full name, address, and a link to this thread. We'll be able to confirm the offer details for you. -Becky, Cox Support Forums Moderator