nocellphonebob
6 years agoNew Contributor
New cell phone won't connect.
My new Motorola G7 Play ( Android 9.0 Pie) won't connect to the Panoramic modem. My network SSID is shown in the phone's screen but when I enter the password I get the following message: "can not authenticate - could not connect to WiFi - check password and try again". The phone connects to WiFi at other locations but not at home, and all computers at home are up and running. Should I use the Panoramic WiFi app. or the problem is somewhere else?. Any suggestions?. Thank you.