Forum Discussion

sjbianco87's avatar
sjbianco87
New Contributor
5 years ago

Need help with modem throwing error Dynamic Range window violation. Believe error to be causing modem to reboot numerous times throughout the day. What does it mean and how do i get it resolved?

Modem will periodically reboot several times per day for what i believe to be the Dynamic Range window violation error. Could this be to high SNR? SNR ranges from 39.8-41.8. Any assistance is appreci...
sjbianco87's avatar
sjbianco87
New Contributor
5 years ago

they tried telling me yesterday that it must be my modem. I replaced it about 2 weeks ago thinking it was the problem. I'm thinking my old one wasn't bad and i replaced it for no reason. Is there a way to tell if the current coax is rgb6 just by looking at it? I know ethernet usually stamps the what type it is on the outer coating, i don't work with coax much. Thanks for the help.

Dave9's avatar
Dave9
Contributor III
5 years ago

Most RG6 coax is marked with RG6 on the side but not all of it. It's a cheap thing you can try replacing. Also make sure the connections are really tight. If that doesn't help you should call support. You might need to talk to a few people before you get someone who understands the issue. Don't use chat support for this. They can't see the full details of your modem.