Forum Discussion
GregP1
7 years agoModerator
Hi Jak3228,
I appreciate the troubleshooting steps you have already taken. I do not have any additional suggestions until I can review the modem's signals. Please email us at cox.help@cox.com and include a link to this post along with your account information so we can review the logs and readings from your modem to help identify this issue. You can also reach us privately through Twitter @coxhelp (send us a public message and we will follow you so you can DM us) or private message us through facebook at CoxHelp.
Greg P
Cox Forums Moderator
I appreciate the troubleshooting steps you have already taken. I do not have any additional suggestions until I can review the modem's signals. Please email us at cox.help@cox.com and include a link to this post along with your account information so we can review the logs and readings from your modem to help identify this issue. You can also reach us privately through Twitter @coxhelp (send us a public message and we will follow you so you can DM us) or private message us through facebook at CoxHelp.
Greg P
Cox Forums Moderator
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