Forum Discussion

McConnachie's avatar
McConnachie
New Contributor II
2 years ago

My service isn't working properly. Getting frustrated 😠

For more than 2 weeks the service have been terrible. Since yesterday the TV stop every couple of minutes, or the volume turned off, the internet service also is in and out several times a day. This ...
  • LaToyaW's avatar
    LaToyaW
    2 years ago

    You can email us cox.helpCox.com, or you can private message us through the coxhelp Facebook page.

McConnachie's avatar
McConnachie
New Contributor II
2 years ago

Hello, thank you for your response.  Where I can do the PM for you? 

  • LaToyaW's avatar
    LaToyaW
    Moderator
    2 years ago

    You can email us cox.helpCox.com, or you can private message us through the coxhelp Facebook page.

    • McConnachie's avatar
      McConnachie
      New Contributor II
      2 years ago

      Thank your for the response. I sent an email with the information that you requested. 

      • LaToyaW's avatar
        LaToyaW
        Moderator
        2 years ago

        Perfect. I'm confident we will get this issue resolved. Have a great evening and thank you for choosing cox,