Forum Discussion

bbroome64's avatar
bbroome64
New Contributor
4 months ago

My internet has dropped 4 times today!

What is causing this intermittent interruption Cox?  When this occurs, my work vpn gets bounced and has to be re-initiated

2 Replies

  • bbroome64,

     

    We can take a look at these intermittent interruptions you're facing. When you have a moment for support, could you send us an email to Cox.Help@cox.com with your name, complete address, and some detail of the issue as well as if it's also happening on multiple devices? 

     

  • Darkatt's avatar
    Darkatt
    Honored Contributor

    What modem are you using? What are the indicator lights on the modem doing when you lose internet? Do ALL devices drop or just some?