Forum Discussion

kaelynsmith12's avatar
kaelynsmith12
New Contributor
2 months ago

My bill is too high

Can someone help me try to lower my bill? I think $160 a month is an unreal price and might need help adjusting preferences in my account to better fit my household needs. Thank you. 

  • kaelynsmith12 

    Welcome to the Cox Community Forums.  I know how important it is for you to have a manageable bill and understand the importance of keeping an eye on your budget, so we strive to provide the best service at the lowest price possible. We offer a variety of packages so customers can pick the services they need at a price that works for them. You can sign into your account at https://www.cox.com/residential/special-offers/bundles.html  to pick the plan that's right for your home. Our forums are intended for customers to discuss technical topics relating to Cox services. Billing and account issues require the sharing of sensitive information to resolve which isn't best suited for a public forum. If you need additional assistance please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com.