Forum Discussion

1486374269's avatar
1486374269
New Contributor II
5 years ago

Months of poor internet performance; what will it take to get an actual repair?

Here's the deal, Cox.  The problem I'm having is a combination of 902MHz ISM ingress and an exceedingly poor gain structure. And probably an "over-subscribed node", but that's just a hunch. It's...
connection issues
Frustration
Allan's avatar
Allan
Moderator
@Thesixcarrs, Your modem is reporting a lot of time out errors at this time. Are there any splitters or signal amps on the cable line going to the modem? -Allan, Cox Support Forums Moderator.
thesixcarrs's avatar
thesixcarrs
New Contributor II
5 years ago

As of typing this right now, my upload speed is around 10-50kbps. Download is 50Mbps.:)

One hour ago it was 31Mbps Up, 600+ Down.

I literally livestream, fileshare, screenshare, do all sorts of things that require a solid upload, this is so incredibly frustrating.