I have to reset my modem more than once a week (unplug and wait 30s then replug)
in the past i used to do it maybe once a month.
I don't know what's wrong with my modem.
if you have an answe...
Hi K H, your modem is outdated (DOCSIS 2.0) and no longer supports the tier of internet to which you subscribe. You may be eligible to receive a free DOCSIS 3.0 modem. To determine eligibility, go to www.cox.com/upgrademymodem for more details. -Becky, Cox Support Forums Moderator