Forum Discussion

SantaBarbarian's avatar
SantaBarbarian
New Contributor
4 years ago

Massive gaming ping fluctuation - I’ve tested everything

When connecting to game servers a few states away, my ping is higher than colleagues who connect to the same server from Paris France. I have friends who connect from other ISPs in LA about an hour s...
gaming support
ping
dabee2's avatar
dabee2
New Contributor II
4 years ago

Unfortunately, I have a similar experience in Arizona. 

I've upgraded my router a couple times, bought my own compatible cable modem, had techs come out several times, had them rerun cable at the house, paid for the upgraded support only to tell me it's issues with the node in my area.  I've had this issue for years and if there were any alternatives in my area I would have taken it a while ago.

  • Allan's avatar
    Allan
    Moderator
    4 years ago
    @Dabee2, I recommend sending us an email with your full name and address to cox.help@cox.com so we can take a closer look. Thanks. -Allan, Cox Support Forums Moderator.