I noticed this morning i was no longer receiving emails. When I looked closer it ways my quota is at 100%. Just last week it was at 30%. Is there a reason it went from 30 to 100 overnight? I have spent the entire day deleting hundreds of emails and nothing changes. I use my email daily and this is unacceptable. Does anyone know what happened?
Thank you Brian. After spending hours on chat, on hold, and talking to multiple reps, including tier 2, not one person figured this out. They even told me they were sending in a ticket. I actually figured this out on my own earlier today, because that was the only thing I could think of. I went from 300 to 100 to save just a few dollars, as my bill has gone up over $50 in three months, and I'm trying to save a little money until I can sign up for anther service, and we have four email addresses that all have to be converted and many email contacts need to be upgraded as we've had cox for 27 years but they still wont work with us on our bill. The worst part, since I changed, is I can't get any emails, because storage is full. I've been deleting emails for 14 hours straight today and still can't get the storage below the 2gb. So my email account at this point is useless. The NEVER told me I would not be able to get emails, never mentioned the storage change. In fact, I've found over the past few months, they've lied to me about multiple things.
