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rla72's avatar
rla72
New Contributor
7 years ago

MAC Mail and Cox IMAP

September 2018 - Mac OS High Sierra 10.13.6.  I can no longer connect to Cox email.  I see a long string of recommendations and "solutions", none of which work.  Any help out here?

    • motox4fun's avatar
      motox4fun
      New Contributor

      Same here....   since about 12:45p CDT   

      COX email is awful these days.

  • yak's avatar
    yak
    Contributor III

    You are not alone.  Don't reset your account. Don't keep entering your password.  It looks like we just need to wait.

  • Genthar's avatar
    Genthar
    New Contributor III

    Cox is having a server issue.  Nothing to do but wait for them to fix it.  A lot of people are in the same boat.

  • rla72's avatar
    rla72
    New Contributor

    My wife has been without email to her phone and our MAC for over a week now.  Even with the server working.

  • Mac-Expert's avatar
    Mac-Expert
    New Contributor

    Apple Mail App settings are managed through the system preferences panel.

    1. Go to System Preferences > Internet Accounts
    2. Under the presets on the right-hand side choose "Other"
    3. Enter your email address and password
    4. It should auto configure (if it doesn't check your password by logging into your Cox webmail account first!)

    Warning!

    If your current Mail app settings for Cox are POP or if you have created folders that are stored "On My Mac" you need to back these up fist! If you remove the old account you will loose the old emails!