Forum Discussion

Glenee's avatar
Glenee
Contributor II
5 years ago
Solved

Low upload speeds in afternoon and evenings

I am seeing a pattern in my service. Everything is fine until 4pm till about 10pm and then the upload speeds go to a crawl .9-2.2 and I have Gig service. The rest of the time it will test out at abou...
  • KevinM2's avatar
    KevinM2
    5 years ago
    Hi Glenee, some of your modem levels appear to be outside of our preferred specifications, which could be the reason why you're experiencing connectivity issues. Can you please make sure the coaxial cable is not damaged, bent, or loose? If issues persist, please include a link to this forum thread and email us at cox.help@cox.com. -Kevin M. Cox Support Forum Moderator