Losing service multiple times a day
I have cox 2 gig service and for over a month now, my internet just quits working and the modem light turns red. I have contacted support (which is a waste of time) multiple times with zero resolutio...
Forum Discussion
Nothing changed. No splitters and they have now installed a filter but couldn’t answer why they installed when it was never there before and everything was working well. I live in a house and the first tech came here and replaced the coax from the street to the house without taking a reading before or after he replaced it
So you live in a house and the coax goes direct from the pole to the room the modem is in(besides filter)? You are internet only and only have 1 outlet in your house? Also, does the problem effect both wired and wireless devices? Do you see anything under Troubleshooting > Logs > Event logs? Don't post the logs unless you edit out the HFC MAC address.
