Forum Discussion

KevinM2's avatar
KevinM2
Former Moderator
6 years ago
Hello, can you please bypass the wireless router and perform and run this pingplotter again for us? We'd like to see what it looks like when you're hard-wired to the modem. -Kevin M. Cox Support Forum Moderator
  • Tim_Chen's avatar
    Tim_Chen
    New Contributor
    6 years ago

    Hi Kevin,

    Iveemailed cox-help and they are sending out a tech as even bypassing the router there is a high latency and ping. But thnak you for responding.

    • KevinM2's avatar
      KevinM2
      Former Moderator
      6 years ago
      You're quite welcome, and please feel free to reach out to us for assistance in the future. -Kevin M. Cox Support Forum Moderator