Forum Discussion

JonathanJ's avatar
JonathanJ
Former Moderator
@dropkickmeelmo

We have received your email and Allison replied back requesting information so we can submit a ticket.

Jonathan J
Cox Moderator
dropkickmeelmo's avatar
dropkickmeelmo
New Contributor
4 years ago

Yes, I have replied to both of her e-mails. I'm sure you can understand my reticence at handing over my password; as well as when/if I switch to a temp password if I can switch back to my current one. I've got a system and something of a method to my madness when it comes to them as well as as it's already convoluted as hell, making it even more complex is even more of a pain in the ****.

  • DavidA2's avatar
    DavidA2
    Former Moderator
    4 years ago
    @dropkickmeelmo

    I can certainly understand your concern with providing the password. However, I can assure you that we do not use the password for anything outside of the specific troubleshooting that our specialists perform.

    David
    Cox Support Forums Moderator