laptop max 100 Mbps only on COX 150 Mbps plan
I have COX 150 Mbps plan but when I check laptop it says connection is 100 Mbps only. I used to be able to go above 100 Mbps in past, but recently the adapter connection shows max 100 Mbps only. Also...
Forum Discussion
Thanks Mouth and Bruce. Not Cox Panoramic, it is an old modem / router with wifi, before Cox came out with Panoramic. The NIC is set to Auto Negotiate. Running troubleshooting came back no issue. I did try with different ports / cat 6 cables and hooked up directly to the cable modem port and nothing helped. I have Dell Inspiron 17-5570 and after more web search it looks like the NIC may be limited to 100 Mbps. This info is Not on the Dell site but other people review site, almost impossible to find. I was on the 300+ Mbps plan in past and could have sworn that I had speed close to 300+ Mbps back then. Maybe I was using a different laptop back then. For a moment I thought Cox McAfee may be causing the issue. Anyways thanks for your feedback.
Did troubleshooting update the drivers of your NIC? You can get the make and model of your NIC via the same run command and research...or post. If no drivers available, you could disable then re-enable...then uninstall then re-install...the NIC.
I don't think manufacturers have sold Fast Ethernet computers in decades.
thanks for the suggestions.
running the troubleshoot came back with no issues and it did not have to update my NIC drivers. I do not think I want to uninstall that NIC driver at this time, may lead to other issues - such as not able to find / download / install the correct driver.
The Dell Support Assist software broke and is no longer able to run, so it is no longer able to update my drivers.
see reply above - my modem/router works at 150 Mbps. I have a company laptop that is able to go above 100 Mbps. It is only my own Dell laptop that is limited to 100 Mbps. Also if I use 5 GHz Wifi, I am able to get over 100 Mbps. So it is definitely the NIC card in my own Dell laptop that seems to be the issue.
I do not think I want to uninstall that NIC driver at this time, may lead to other issues
It's a "soft" uninstall. The drivers will remain on your computer. You just uninstall the NIC and then reinstall.
