Jitter/Packet Loss
I am experiencing latency issues while trying to use basic VOIP and zoom calls for work over the past few weeks, as well as gaming on my personal desktop.
While this has always been a sporadic iss...
Forum Discussion
Hello @Mike12345,
I completely understand the hassle of having inconsistent internet speeds. I am here to help. I recommend until the issue is resolved, that you hard-wire a laptop or desktop directly to the modem by Ethernet bypassing the router for the best possible connection. We would definitely be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started.
Crystal S.
Cox Support Forum Moderator
I completely understand the hassle of having inconsistent internet speeds. I am here to help. I recommend until the issue is resolved, that you hard-wire a laptop or desktop directly to the modem by Ethernet bypassing the router for the best possible connection. We would definitely be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started.
Crystal S.
Cox Support Forum Moderator
