It's time for regular packet loss again!
Hi there, if you want some backstory, read these:
Cox Line Quality Issues - Regular Upstream packet loss - Internet - Internet Forum - Cox Support Forums
Line quality issues are back again... - I...
Forum Discussion
I understand that. They should have a star system in their customer notes so this stops wasting time and money. Something like:
* = doesn't really know what the internet is.
** = has heard of TCP/IP.
*** = average computer savvy user.
**** = sets up their own modem and router.
***** = knows Cisco IOS, network guru.
I wonder how much Cox could save on initial service tech calls by doing this....?
While online you can get quick answers to almost everything, but of course if your Internet is down, so is your access to the very info you need to get back online.😏
"I need my Internet so I can fix my Internet."
