Forum Discussion

shadellsimpson's avatar
shadellsimpson
New Contributor
6 years ago

Is there a way to remove internet add ons online?

Is there a way to remove internet add ons online? I needed to increase my data usage to the "500GB Additional Data Plan" but i don't need that every month. How can i remove this online for my next bi...
  • LatitiaS's avatar
    LatitiaS
    2 months ago

    Misslovexo,

    The last thing we would want is to lose a loyal customer.  Customer Service is very important to us and I am very sorry to learn of your experience.  If you still need assistance we would be happy to help.  Please share your full name and account details  on Twitter at CoxHelp, visit us on Facebook, or at cox.help@cox.com.
    Cox Support Forum Moderator 

JonathanJ's avatar
JonathanJ
Former Moderator
6 years ago
@Shadell

Thanks for contacting social media there is no way to remove service online you would need to call.

Cox Moderator