Forum Discussion

Big_bobbeach's avatar
Big_bobbeach
New Contributor
5 years ago

Is Cox email down? On all three of my accounts I get ERR internal server error.

Just a minute ago it worked. Before I got the error of the subject line I got:

 ERR Account is temporarily unavailable 

  • OK so I'm not the only one..

    With everyone working remote, I'd bet there servers are overwhelmed. They probably have to feed their hamsters more food!

  • Raskie's avatar
    Raskie
    New Contributor III

    Has been intermittently up and down for me all morning with Apple Mail.

    • Big_bobbeach's avatar
      Big_bobbeach
      New Contributor

      OK so I'm not the only one..

      With everyone working remote, I'd bet there servers are overwhelmed. They probably have to feed their hamsters more food!

      • DannyS's avatar
        DannyS
        Moderator
        Hello, if you are still having concerns regarding your email account? Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email by at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. -Dan
  • OldMainframeGuy's avatar
    OldMainframeGuy
    New Contributor III

    Same thing in Cranston RI.   Web mail seems to work but POP clients (like Thunderbird) are having logon issues.

    • Raskie's avatar
      Raskie
      New Contributor III

      Now Web Mail has also gone down for me.  Uugg! I'm totally cut off.  Maybe it's time to switch everything over to gmail. 

    • DannyS's avatar
      DannyS
      Moderator
      Hello, we did have a concern with our Webmail client the other evening. If still having concerns, please reach us on Twitter at @CoxHelp, visit us on Facebook, or email at cox.help@cox.com. Provide us your name and the complete service address with a link to this thread so we can get started.