With all the issues lately with our internet, I hope they will credit the accounts. We pay for the service we should be getting service. This issue has been going on for over a week. Tried to call but it tells me no agent can help me. Something needs to be done.
I'm sorry to hear you've been having this experience. We'd be glad to help. The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or other account specific issues, please reach us on Twitter at CoxHelp, visit us on Facebook, or at cox.help@cox.com. There, we can assist with your credit request as well. Thank you.
