Forum Discussion

DLW59's avatar
DLW59
New Contributor
3 years ago

Internet

We have had Cox internet for over 8 years and have had no issues with connection or service.  However, on August 27, Cox did an upgrade (more like a downgrade) and the service is worse than when we h...
connection issues
DLW59's avatar
DLW59
New Contributor

Sent email with home address.

DLW59's avatar
DLW59
New Contributor
3 years ago

The email I sent bounced back with this message:

Message could not be sent to the following recipients: [cox.help@cox.net] (550 - 550 <cox.help@cox.net> recipient rejected
)

  • Bruce's avatar
    Bruce
    Honored Contributor III
    3 years ago

    I thought it was cox.com?

  • Allan's avatar
    Allan
    Moderator
    3 years ago
    @DLW59, I recommend trying cox.help@cox.com. I am truly sorry for that inconvenience. -Allan, Cox Support Forums Moderator.