Forum Discussion

BLAAAAAARG's avatar
BLAAAAAARG
New Contributor
4 years ago

Internet was always shifty when it comes to gaming, but it's getting to the point of dubbing it un-usable

Hi, hardcore online gamer and customer of 3+ years here. I'm concerned about an issue that seems to be affecting me daily and would like to know if anyone else is having it this bad. My Internet wa...
connection issues
disconnect
REPEATED PROBLEM
SEL's avatar
SEL
New Contributor II

I am having the same experience.. I even went out of the way to get a nighthawk modem/router and the issues are still present. I was finally able to fix the IP after failing with multiple Cox panoramic modems, and yet the horrible ping spikes and packet loss continues to make this ISP terrible for gamers. 

Allan's avatar
Allan
Moderator
4 years ago
@SEL, I recommend sending us an email with your full name, address, and a brief description of the concern to cox.help@cox.com. -Allan, Cox Support Forums Moderator.