Forum Discussion

4899madi's avatar
4899madi
New Contributor
12 months ago

Internet stops working. White solid light.

I have a question. The past 2 days my internet will stop working on and off every couple of minutes. The light stays a solid white light. We have reset the router/unplugged and replugged, etc and sti...
Darkatt's avatar
Darkatt
Honored Contributor

Do all of your devices stop working all at the same time? Do you have anything connected via Ethernet?

JuanC's avatar
JuanC
Moderator
12 months ago

Hello 4899madi, Please reach out to us at cox.help@cox.com for assistance. We'd love to assist you with this issue. 

 

Thank you,

Juan

Cox Forum Moderator

  • WiderMouthOpen's avatar
    WiderMouthOpen
    Esteemed Contributor
    12 months ago

    JuanC, why did you post the same message that ChrisJ2 said? We don't need two people saying the same copy/paste answer.

    • ExtraChrispy's avatar
      ExtraChrispy
      Contributor III
      12 months ago

      Because it's what they're required to do.