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MonsoonDervish's avatar
MonsoonDervish
New Contributor
5 years ago

Internet Service slow and Unreliable

Having constant connection issues in South Gainesville for the past few weeks. Speed test reports are horrible and showing under 1mbps at times. Latest test done at 7:30pm on 1/30/2020

https://ibb.co/k2SJBHw

3 Replies

    • KevinM2's avatar
      KevinM2
      Former Moderator
      @murrutia, your modem levels are outside of our preferred specifications. Can you please make sure all cables are secured tightly and free of damage? Also, do you have a splitter or an amplifier in the home? -Kevin M. Cox Support Forum Moderator
  • ChrisL's avatar
    ChrisL
    Former Moderator
    Looking form this end the modem seems to be working as it should however it's reporting no available wifi channels due to noise interference in or near the home. Can you try testing a wired connection and see if that works any better?

    -Chris