Forum Discussion
Nem
New Contributor
So I started chatting with an agent and sent him/her the link to this post. She/he said they are not allowed to access cox forum. 🙂
CrystalS
5 years agoFormer Moderator
Hello Nem, not every technical support agent can access to Forums and only the Forums Moderators can access and reply to our customers. The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox Cable, Telephone, and High-Speed Internet services with other customers. This appears as if you may need someone to look into your account personally. We would definitely be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started.
Crystal
Cox Support Forum Moderator
Crystal
Cox Support Forum Moderator
- Nem5 years agoNew Contributor
Sounds good. Email sent to : cox.help@cox.com
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