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McB182223's avatar
McB182223
New Contributor
9 months ago

Internet outage

I'm in Las Vegas,  NV and there's been an outage 5 days in a row now. This is ridiculous! I can't believe I pay so much for internet that goes down at a few times times each month and this month it has been down at least 6 days that I remember. I pay $110 each month and it's preposterous how much you charge for such crappy internet. I work from home and I'm losing money because I can't work when there's an outage. I will be looking for a different internet provider. 

4 Replies

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  • WiderMouthOpen's avatar
    WiderMouthOpen
    Esteemed Contributor

    Is it a declared outage or are you just offline? If not a outage, what troubleshooting have you tried?

    • DRVEGAS's avatar
      DRVEGAS
      Valued Contributor

      I haven't seen any declared outages here 🤔

  • DRVEGAS's avatar
    DRVEGAS
    Valued Contributor

    Very odd because I'm also in Vegas and I haven't had any outages for months and I'm on the slowest Internet package.  Maybe the slowest package works better than the faster packages 🤣

  • KGDesigns's avatar
    KGDesigns
    New Contributor

    I’m in AZ and we have had an outage everyday for 22 days straight. Customer service can see the outages in our account, but no idea why. We’ve had 2 techs out to our house and our equipment is fine. So frustrating.