Forum Discussion

staannman225's avatar
staannman225
New Contributor
2 days ago

Internet out 8am on today 5/12/2025. It's 7:43pm and my phone says estimated fix time is 9:54.

Is this the only game in town. I'm getting frustrated. When you go "over", a $40 extra shows up in billing. When this service is out, they charge me extra,,!!! I feel I'm being played ,,,$$$$

  • 666666's avatar
    666666
    Visitor
    23 hours ago

    They say everything is okay?! Just tell us! Thanks for the info.

    • Allan's avatar
      Allan
      Moderator
      23 hours ago

      Hello. I can certainly look into any service issues that you may be experiencing. Please send an email with your full name and address to cox.help@cox.com 

  • Allan's avatar
    Allan
    Moderator
    2 days ago

    Hello. I recommend sending us an email with your full name, address, and a brief description of this concern to cox.help@cox.com