Forum Discussion

staannman225's avatar
staannman225
New Contributor
2 months ago

Internet out 8am on today 5/12/2025. It's 7:43pm and my phone says estimated fix time is 9:54.

Is this the only game in town. I'm getting frustrated. When you go "over", a $40 extra shows up in billing. When this service is out, they charge me extra,,!!! I feel I'm being played ,,,$$$$
666666's avatar
666666
New Contributor
2 months ago

They say everything is okay?! Just tell us! Thanks for the info.

Allan's avatar
Allan
Moderator
2 months ago

Hello. I can certainly look into any service issues that you may be experiencing. Please send an email with your full name and address to cox.help@cox.com