Internet Keeps dropping
Seemingly at random my internet will just quick working. I go on and try to find if there is an outage and each time its a problem in the line somewhere, not with my hardware, yet I get attitude from...
Forum Discussion
Same!!!!
Randomly drops all day long on all devises. Modem never seems to go down completely. connection resumes 30-60 sec later. No reps answer in that time frame. nothing they can do they say! 85023
- @Jmcn84
I checked the surrounding area and not showing any issue that would be affecting the service. The modem is showing some timeouts (T3) which could cause an intermittent signal. Please try unplugging the power cord and unscrewing both ends of the coax cable, also make sure the cable has no kinks and the conductors (copper pin) aren't bent. If the doesn't help we would need to schedule a technician out.
Jonathan J
Cox ModeratorWill try, Thank you. Better answer than when trying to reach out on the phone.
