Internet Issues
Hello,
I am hoping someone can help me interpret my modem log. I am having intermittent issues with my Internet service. I have tried a new modem but went back to my Netgear CM500-100NAS as it se...
Forum Discussion
Hi @Warren4200
I completely understand the frustration of having an inconsistent internet signal. I do see a lot of timeouts on your modem. Are there any splitters or amplifiers that are connected to the coaxial that is screwed into the back of your modem? If so can you please bypass any splitters/amplifiers and plug it directly into the wall from the modem?
Ben S.
Cox Support Forums Moderator
I completely understand the frustration of having an inconsistent internet signal. I do see a lot of timeouts on your modem. Are there any splitters or amplifiers that are connected to the coaxial that is screwed into the back of your modem? If so can you please bypass any splitters/amplifiers and plug it directly into the wall from the modem?
Ben S.
Cox Support Forums Moderator
