Forum Discussion

sjo102784's avatar
sjo102784
Contributor
7 years ago

Internet Issues - Consistent Lost Packets North Phoenix, Arizona

Hello: I've been a Cox customer since we moved out to Arizona (about 5 years ago) and have experienced this issue intermittently since.  I've had techs out on site multiple times, each giving me a ...
pd91's avatar
pd91
New Contributor III

Hey man. Just so you know, you're not alone. While you may have general packet loss, there is a serious problem with COX's routing table involving amazon web services. Hundreds of us are having this exact problem and cox has yet to acknowledge the issue. See here: https://forums.cox.com/forum_home/internet_forum/f/internet-forum/21288/severe-packet-loss-upload-to-amazon-web-services-fortnite   and here: https://www.reddit.com/r/FortNiteBR/comments/931lrl/attempt_2_at_getting_visibility_most_cox_isp/

I'm still working on figuring something out.

sjo102784's avatar
sjo102784
Contributor
7 years ago

Thanks for the information, both Rocket League and Fortnite are completely unplayable as-is. 

  • pd91's avatar
    pd91
    New Contributor III
    7 years ago

    It'll likely stay this way until more people speak up. I'm going to do my best to figure out a way of escalating this high up and work on asking them to update their routing tables.